Customer Support
Welcome to the Webzone Customer Support Centre. We provide free internet technical support to our customers during office hours.
General Help Information
Dial-Up Help
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Dial Up Settings for Adelaide
View this help file if you know how to set up your own internet connection and are in Adelaide, but need help with the settings. -
National Dial Up Settings
View this help file if you know how to set up your own internet connection and are either note in Adelaide or plan to take the computer with you travelling, but need help with the settings. -
Webzone Internet Set-up File
If you are a Microsoft Windows user, download the attached setup file and execute it, and it will set up your internet access for you. -
Setup Disk Instructions
Instructions on how to use the Setup Disk/File to configure your Webzone Internet connection.
ADSL Help
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What is ADSL?
View this help file if you would like to know more about Broadband ADSL. -
ADSL Settings
View this help file if you know how to set up your own internet connection, but need help with the settings.
Other Help
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Virus and Security
View this help file to find out where you can download anti-virus and firewall software to protect your machine while online.
Customer Technical Support
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Search the Knowledgebase
Search Webzone's online Knowledgebase to get an immediate answer to most technical support questions. -
Lodge a request for technical support ONLINE
Use Webzone's online Help Desk to lodge a request for technical support (click Open a Ticket) -
Lodge a request for technical support by EMAIL
Send a request for technical support by email to support@webzone.net.au -
Help Desk
Visit the online Help Desk