Customer Support


Welcome to the Webzone Customer Support Centre. We provide free internet technical support to our customers through our online ticket system.

General Help Information

Dial-Up Help

  • National Dial Up Settings
    View this help file if you know how to set up your own internet connection and are either note in Adelaide or plan to take the computer with you travelling, but need help with the settings.
  • Webzone Internet Set-up File
    If you are a Microsoft Windows user, download the attached setup file and execute it, and it will set up your internet access for you.
  • Setup Disk Instructions
    Instructions on how to use the Setup Disk/File to configure your Webzone Internet connection.

ADSL Help

  • What is ADSL?
    View this help file if you would like to know more about Broadband ADSL.
  • ADSL Settings
    View this help file if you know how to set up your own internet connection, but need help with the settings.

Other Help

  • Virus and Security
    View this help file to find out where you can download anti-virus and firewall software to protect your machine while online.

Customer Technical Support

Webzone provides support via its online ticket system. You can also call 1300 303 932 to lodge a support request